Hotel Chancellor@Orchard Singapore, Singapore
About the Hotel
Hotel Chancellor@Orchard is a 3-star establishment located in the bustling Orchard Road area of Singapore, recognized as the city's premier shopping and entertainment district. The hotel features modern design elements combined with a range of amenities aimed at both leisure and business travelers. Its convenient location provides easy access to key attractions and public transportation options, making it a popular choice for visitors. With a rooftop pool and on-site dining, guests can enjoy both relaxation and culinary experiences during their stay.
Location
Conveniently situated on Orchard Road, the hotel is within a 5-minute walk of Somerset and Dhoby Ghaut MRT stations, providing easy access to the rest of Singapore. Popular attractions, including Gardens by the Bay and the Singapore Flyer, are just a short distance away. The bustling nightlife areas of Chinatown and Clarke Quay can be reached in approximately 20 minutes by train.
Rooms
The hotel offers 488 elegantly designed rooms equipped with essential amenities for a comfortable stay. Each room features a flat-screen internet-ready LED TV, air conditioning, and a safety deposit box. Bathrooms include wall-mounted hairdryers, basic toiletries, and a 3-temperature water dispenser. Many rooms also provide scenic views and soundproof walls, enhancing guest privacy.
Eat & Drink
Chancellor Bistro is the hotel's on-site restaurant, serving a mix of local and regional fare in a spacious setting. Guests can dine in comfort while enjoying a variety of culinary options. The property also features a bar for casual refreshments and social gatherings. Room service is offered for those preferring to dine in the privacy of their rooms.
Leisure & Business
Hotel Chancellor@Orchard includes a rooftop pool with areas specifically designed for children, allowing families to enjoy the recreational amenities. The hotel offers meeting facilities, capable of accommodating corporate events and gatherings. Additionally, guests benefit from services like a 24-hour front desk, Wi-Fi internet access, and self-service laundry.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Pool with view
Room features
- Air conditioning
- Soundproofed rooms
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had some issues with room cleanliness and service but was conveniently located. Rooms were small with cleanliness problems, but the service was efficient. The location was suitable, close to major shopping areas. The dining experience was disappointing, with poor service. Facilities were average.
Upon checking in, I found the room to be spacious for a solo traveler, but unfortunately, it lacked cleanliness and had outdated amenities that needed replacement. Despite these downsides, the location was convenient, near MRT stations, shopping malls, and street food restaurants.
The hotel offers clean and nice rooms with a budget-friendly price that includes breakfast. However, the rooms had a persistent moldy smell, and the breakfast options were not up to par with expectations. The rooftop pool, though not very large, provided a relaxing atmosphere surrounded by air conditioning units' noise.
The hotel offers a nice surprise with amenities like a water dispenser and on-demand toothbrush, comb, and slippers; however, the check-in and check-out processes are slow. The service is friendly but lacks attentiveness at times. The location is convenient for accessing Orchard Road but could use more dining options. The dining experience is basic with room for improvement in variety. The facilities are satisfactory overall.
I found the hotel to be conveniently located with easy access to Orchard shopping areas. The rooms, while modern, were a bit smaller than expected but had all the essentials. The ventilation system caused a slight unpleasant smell when entering. The service, unfortunately, was lacking with some staff members being rude and not fully understanding hotel processes. Despite this, the location was ideal for exploring the vibrant Orchard Road and beyond. The dining options varied greatly in quality but lacked choices overall. Overall, a mixed experience with some improvements needed in service and dining.
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