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Hotel Chancellor@Orchard, Singapore

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From102US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Cavenagh Road, Singapore, Singapore

Hotel Chancellor@Orchard is a 3-star hotel located in the heart of Singapore's vibrant Orchard Road, known for its shopping and entertainment. Its central position offers easy access to both leisure and business districts, making it popular among various travelers. The property has modern décor and features such as an outdoor rooftop pool with impressive views. Guests benefit from its proximity to public transportation, allowing convenient travel around the city.

Location

Hotel Chancellor@Orchard is conveniently located a short walk from Somerset and Dhoby Ghaut MRT stations, which facilitate easy exploration of Singapore. Nearby attractions include Gardens by the Bay and Singapore Botanic Gardens. The Central Business District and nightlife areas like Clarke Quay are also within 20 minutes by public transport. Private parking is available at an additional cost.

Rooms

The hotel comprises 488 elegantly furnished guest rooms equipped with flat-screen internet-ready LED TVs. Each room includes amenities such as a safety deposit box, desk, and air conditioning. The bathrooms feature wall-mounted hairdryers and essential toiletries, contributing to a comfortable stay. Rooms on the top floors provide added privacy and views of the bustling city.

Eat & Drink

Chancellor Bistro, the hotel's restaurant, offers a variety of local and regional cuisine in a spacious setting. Guests can also enjoy their meals al fresco on the terrace. The hotel includes a bar for refreshments and social gatherings. Room service is available, providing added convenience for guests.

Leisure & Business

An outdoor rooftop pool serves as a recreational area for all ages, complemented by a children’s playground. The hotel provides several meeting facilities equipped with projectors and sound systems for corporate events. Guests have access to self-service laundry facilities and dry cleaning services, enhancing their overall stay experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Connecting Rooms
Max:
4 persons
36 m² 
Bed options:
2 King Size Beds
Shower
Air conditioning
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Premier Double or Twin Room
Max:
2 persons
18 m² 
Bed options:
1 King-size bed
Shower
Bathtub
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Deluxe Triple Room
Max:
3 persons
18 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Singapore 1.3 km
Airports
Changi (SIN) 21.2 km
Train
Promenade MRT Station 2.4 km
Tanjong Pagar KTM Railway Station 3.3 km
Underground
Somerset400 m
Dhoby Ghaut600 m
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Patio
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

28 Cavenagh Road, Singapore, Singapore
Map view
street view
28 Cavenagh Road, Singapore, Singapore
Nearby
Shopping Area
The Centrepoint
300 m
Mall
Orchard Gateway
600 m
Mall
313@Somerset
320 m
Restaurants
Kim Dae Mun Korean Cuisine
120 m
100 Orchard Road Concorde Hotel And Shopping Mall Level 1 Concorde Foodcourt
49 Seats
320 m
176 Orchard Road The Centrepoint The Centrepoint #01-49
Genki Sushi
430 m
181 Orchard Road #03-32 Orchard Central Orchard Central
McDonald's
360 m
176 Orchard Road The Centrepoint B1-02/101/103 The Centrepoint
The Brat
540 m
68 Orchard Road Plaza Singapura #b2-39
Saizeriya Orchard Gateway
630 m
277 Orchard Road Orchard Gateway #B2-11 Orchard Gateway
LiHO Tea
630 m
277 Orchard Road Orchard Gateway #b2-13

Reviews and Ratings

Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
clean rooms
budget-friendly
moldy smell
limited breakfast options
5.2/10
Guest rating
Rooms
5.6
Location
8.0
Service
5.0
Dining
5.0
Guest reviews
5.2/10
based on 5 reviews
6.4
6.4/10based on 662 reviews
Stuart
United Kingdom, April  2024
5.4/10

The hotel had some issues with room cleanliness and service but was conveniently located. Rooms were small with cleanliness problems, but the service was efficient. The location was suitable, close to major shopping areas. The dining experience was disappointing, with poor service. Facilities were average.

Rooms
5.0
The room I initially stayed in was not tidy despite multiple requests for cleaning, forcing me to ask for a room change. The replacement room was small with limited space.
Service
6.0
The service was responsive in terms of clarifying charges and room changes but lacked in actual housekeeping performance.
Location
7.0
The hotel was very conveniently situated near main shopping hubs and public transport options, making it a suitable location for exploring the city.
Dining
5.0
The dining options were below expectations, with poor quality and lack of restaurant choices for lunch and dinner service. Disappointing overall.
Facilities
5.0
The facilities were limited, offering only basic amenities without any standout features.
Frederick
United Kingdom, December  2023
5.0/10

Upon checking in, I found the room to be spacious for a solo traveler, but unfortunately, it lacked cleanliness and had outdated amenities that needed replacement. Despite these downsides, the location was convenient, near MRT stations, shopping malls, and street food restaurants.

Rooms
5.0
The room was not clean and had worn-out amenities that needed replacing. It was an acceptable size for a solo traveler.
Service
5.0
The staff was slow in handling check-in, check-out, and queries.
Location
8.0
The hotel's location was convenient, close to MRT stations, shopping malls, and street food restaurants. It was right off Orchard Road, offering easy access to various attractions.
Dining
5.0
There was no restaurant service available for lunch and dinner, and the breakfast options were disappointing.
Facilities
5.0
Limited facilities were available, and the overall service was not up to par with expectations.
Oliver
United Kingdom, July  2023
5.2/10

The hotel offers clean and nice rooms with a budget-friendly price that includes breakfast. However, the rooms had a persistent moldy smell, and the breakfast options were not up to par with expectations. The rooftop pool, though not very large, provided a relaxing atmosphere surrounded by air conditioning units' noise.

Rooms
5.0
The rooms had a strong moldy smell throughout our stay.
Service
5.0
The check-in process required showing physical confirmation, but eventually, they accepted it digitally. The staff appeared despondent and impolite, which affected the overall service experience.
Location
8.0
The location is convenient for accessing shopping facilities and public transportation options.
Dining
5.0
The dining experience was lackluster, with limited offerings at breakfast.
Facilities
6.0
The hotel offers essential facilities; however, improvements in services like room service and housekeeping could enhance the overall guest experience.
clean rooms
moldy smell
Arthur
United Kingdom, July  2023
6.8/10

The hotel offers a nice surprise with amenities like a water dispenser and on-demand toothbrush, comb, and slippers; however, the check-in and check-out processes are slow. The service is friendly but lacks attentiveness at times. The location is convenient for accessing Orchard Road but could use more dining options. The dining experience is basic with room for improvement in variety. The facilities are satisfactory overall.

Rooms
7.0
The rooms have a musty smell, but the presence of a water dispenser is a pleasant surprise. The provision of toothbrush, comb, and slippers on call basis adds value.
Service
6.0
The service is friendly and polite; however, there are instances of lacking attentiveness from the staff.
Location
9.0
The hotel's location is very convenient for accessing the MRT and shopping malls at Orchard Road, making it a great choice for travelers.
Dining
5.0
The dining options are basic and focused on Asian guests, lacking variety but suitable for those looking for a simple meal.
Facilities
7.0
The facilities are sufficient for a comfortable stay.
Denise
United States, May  2023
6.0/10

I found the hotel to be conveniently located with easy access to Orchard shopping areas. The rooms, while modern, were a bit smaller than expected but had all the essentials. The ventilation system caused a slight unpleasant smell when entering. The service, unfortunately, was lacking with some staff members being rude and not fully understanding hotel processes. Despite this, the location was ideal for exploring the vibrant Orchard Road and beyond. The dining options varied greatly in quality but lacked choices overall. Overall, a mixed experience with some improvements needed in service and dining.

Rooms
7.0
The rooms were modern and had everything needed, despite being a bit small. However, there was a noticeable smell upon entering due to ventilation issues.
Service
5.0
I encountered some rude staff members who didn't fully grasp hotel procedures, which was quite disappointing.
Location
8.0
The hotel is conveniently situated near Orchard shopping areas and provides easy access to public transportation options for exploring other parts of the city.
Dining
5.0
The dining experience offered a mix of quality, with limited choices available, which was slightly disappointing.
Facilities
6.0
The hotel facilities were average and could benefit from some improvements to enhance the overall guest experience.
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Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room