Hotel Chancellor@Orchard, Singapore
About the Hotel
Hotel Chancellor@Orchard is a 3-star hotel located in the heart of Singapore's vibrant Orchard Road, known for its shopping and entertainment. Its central position offers easy access to both leisure and business districts, making it popular among various travelers. The property has modern décor and features such as an outdoor rooftop pool with impressive views. Guests benefit from its proximity to public transportation, allowing convenient travel around the city.
Location
Hotel Chancellor@Orchard is conveniently located a short walk from Somerset and Dhoby Ghaut MRT stations, which facilitate easy exploration of Singapore. Nearby attractions include Gardens by the Bay and Singapore Botanic Gardens. The Central Business District and nightlife areas like Clarke Quay are also within 20 minutes by public transport. Private parking is available at an additional cost.
Rooms
The hotel comprises 488 elegantly furnished guest rooms equipped with flat-screen internet-ready LED TVs. Each room includes amenities such as a safety deposit box, desk, and air conditioning. The bathrooms feature wall-mounted hairdryers and essential toiletries, contributing to a comfortable stay. Rooms on the top floors provide added privacy and views of the bustling city.
Eat & Drink
Chancellor Bistro, the hotel's restaurant, offers a variety of local and regional cuisine in a spacious setting. Guests can also enjoy their meals al fresco on the terrace. The hotel includes a bar for refreshments and social gatherings. Room service is available, providing added convenience for guests.
Leisure & Business
An outdoor rooftop pool serves as a recreational area for all ages, complemented by a children’s playground. The hotel provides several meeting facilities equipped with projectors and sound systems for corporate events. Guests have access to self-service laundry facilities and dry cleaning services, enhancing their overall stay experience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Pool with view
Room features
- Air conditioning
- Soundproofed rooms
- Patio
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had some issues with room cleanliness and service but was conveniently located. Rooms were small with cleanliness problems, but the service was efficient. The location was suitable, close to major shopping areas. The dining experience was disappointing, with poor service. Facilities were average.
Upon checking in, I found the room to be spacious for a solo traveler, but unfortunately, it lacked cleanliness and had outdated amenities that needed replacement. Despite these downsides, the location was convenient, near MRT stations, shopping malls, and street food restaurants.
The hotel offers clean and nice rooms with a budget-friendly price that includes breakfast. However, the rooms had a persistent moldy smell, and the breakfast options were not up to par with expectations. The rooftop pool, though not very large, provided a relaxing atmosphere surrounded by air conditioning units' noise.
The hotel offers a nice surprise with amenities like a water dispenser and on-demand toothbrush, comb, and slippers; however, the check-in and check-out processes are slow. The service is friendly but lacks attentiveness at times. The location is convenient for accessing Orchard Road but could use more dining options. The dining experience is basic with room for improvement in variety. The facilities are satisfactory overall.
I found the hotel to be conveniently located with easy access to Orchard shopping areas. The rooms, while modern, were a bit smaller than expected but had all the essentials. The ventilation system caused a slight unpleasant smell when entering. The service, unfortunately, was lacking with some staff members being rude and not fully understanding hotel processes. Despite this, the location was ideal for exploring the vibrant Orchard Road and beyond. The dining options varied greatly in quality but lacked choices overall. Overall, a mixed experience with some improvements needed in service and dining.